Problem:
Windows Critical Update Validation Failure

Summary:
You are being re-directed to instructions on how to download and install critical updates from Microsoft

Description:
Windows critical updates are required to be installed on all ResNet computers in order to gain internet access.

You are currently being placed in a Temporary Role with limited network access to perform the necessary updates. Depending on which updates are missing, you may be required to perform several reboots.

Q: What are Critical Updates?

A: Critical Updates are patches Microsoft releases to correct vulnerable software.

Q: Why should I install Critical Updates?

A: A Critical update should be installed to close a vulnerability in an application. If left unpatched, viruses and worms can exploit a computer without user knowledge.

  1. Click the logo below to open Windows Update in a new window.



  2. When you see the WindowsUpdate Welcome screen, click Express Install. This is the fastest and easiest way to get the latest security updates and patches.

  3. You may see a warning about sending information over the internet. Click the Yes button to continue.

  4. When WindowsUpdate has finished searching for updates, you will see a list of Critical Updates your computer needs. Click Install... to begin the installation process.


  5. You may be presented with a dialog box containing an End User License Agreement, click I Agree to indicate you have read and accept the agreement.

  6. The dialog box will change and you will see a listing of each individual update being downloaded.


  7. After all of the updates are downloaded, the box will show the progress of installing each update. This step may take a few minutes depending on the speed of your computer and how many updates are needed.

  8. When all of the updates have been successfully installed, you will be prompted to restart your computer. Make sure you have saved anything you are working on and that all running programs are closed before clicking Restart Now.


  9. When your computer has restarted, open Internet Explorer again. The Cisco Clean Access Agent will prompt you to login. If there are additional steps that need to be take before you can access the network, you will be given instructions on what you need to do.