Information Technology

Help Desk Technology Support

Help Desk Technology Support

The Help Desk, located in the Library and Academic Resources Center (LARC), serves as the single point of contact for all information technology services; including, computer, applications, network, audio-visual, email, and telephone services. 

In-Person IT Help Desk Hours (Summer hours may differ)

Monday - Friday         8 a.m. - 10 p.m.

Saturday                   10 a.m. - 3 p.m.

Sunday                      3 p.m. - 10 p.m.

IT Phone Support is available 24/7 by calling: (636)-255-5100

Excludes holidays or campus closure due to inclement weather, or unexpected circumstances.

Ticket Requests can be submitted 24/7 via e-mail:

The IT Helpdesk looks forward to assisting you with your requests.

**A Tier 2 Technician is available for audio/visual assistance for special events, please submit a service request to schedule support, please provide advanced notice

Multi-factor Authentication (MFA)

Multi-factor Authentication (MFA) adds security as well as your ability to manage and monitor your account login and device access! MFA is one of the best ways to secure access environments. This article has easy to follow steps to set up and use MFA for your account cyber-security success!

Single Sign-On

Single Sign-On Procedures - SSO is an Identity Access Management Tool (IAM) that enables the user to securely authenticate using one set of credentials. It is a centralized session user authentication service across multiple related, yet independent, software systems across the organization.

SSPR Self-services Password Reset

SSPR Self-services Password Reset tool gives you the management control over password updates or changes!

Free Microsoft Office

Free Microsoft Office is available for Students, Faculty & Staff at Lindenwood