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Prior to Entering the Theater

Box Office Information

(636) 949-4433

The Box Office opens two hours prior to curtain and remains open until the end of intermission. For shows without an intermission, the Box Office will remain open through the first 30 minutes of the show.

The will-call window is the far-left window of the Box Office.

Patrons can now receive full ticket refunds (excluding $5 convenience fee) through December 31, 2021. Refunds must be requested before the start of the show by calling the Box Office.

The Box Office accepts MasterCard, Visa, American Express, Discover, and gift cards. Cash is accepted; however, during this time, we are encouraging cashless transactions when possible.

While Inside the Theater

Cameras, Cell Phones, and All Manner of Recording Devices

The use of recording devices and flash photography is strictly prohibited. Many, but not all, artists and performers now allow audience cell phone photos and videos for use on social media. Please check with our staff to clarify the policies for your event.

Mobile devices (and any other noise-making devices) should be silenced and put away prior to the start of the performance. We ask all guests to please refrain from texting or using a cell phone during the performance as the light can be distracting to the performers and other audience members.

We encourage you to share your experiences with us on social media, but we ask you wait until after the show or during intermission to avoid disturbing other audience members.

Seating

All patrons (including children) are required to have their own ticket for ticketed events and should occupy the seats indicated on their tickets. For the safety of others, please keep all personal belongings under your seat and out of the aisles.

Small Children

Children ages five and up are welcome to attend performances at the Scheidegger Center.

Late Arrivals

As a courtesy to fellow theater patrons and the performers, late arrivals will be seated at the discretion of management at an appropriate point in the performance.

In Case of Emergency

Should an emergency arise during a performance in any theater within the J. Scheidegger Center for the Arts, please calmly make your way to the green exit sign closest to your seat, which indicates the shortest route out of the theater.

 

Accessibility

Assistive listening devices are available free of charge at the cloak room window. A driver’s license may be held until the return of the device.

Accessible seating is available in the orchestra and balcony sections of the Lindenwood Theater. (Please call the Box Office to make arrangements.) The Boyle Family Gallery and all Emerson Black Box Theater productions are fully accessible.

Accessible parking is located on the east and west sides of the J. Scheidegger Center for the Arts.

The elevator is located on the left side of the Grand Lobby.

All restrooms within the J. Scheidegger Center for the Arts are fully accessible.

Concessions

Concessions, including beer and wine, will be available in the lobby for all professional touring shows during the pre-show hour as well as through intermission (campus COVID policies permitting). Only beverages in a spill-resistant Scheidegger glass/mug will be allowed in the theater.

Please bear in mind when making your concession purchases that most intermissions are 15 minutes in length.

Facility Tours

We are pleased to resume tours of the J. Scheidegger Center for the Arts in January 2022. Tours will be by appointment only on the third Saturday of the month. Please call patron services to make an appointment.

Restrooms

Restrooms are located on the left and right side of the Grand Lobby with additional restrooms located on the left side of the Grand Lobby's upper level. A family restroom is located on the right side of the Grand Lobby on the orchestra level.

Smoking Policy

Smoking is not permitted on the Lindenwood University campus, including in or around the J. Scheidegger Center for the Arts.

Theater Attire

Proper theater attire is required for all performances. Business casual is preferred for traditional performances while more casual attire is acceptable for concerts. Front of house management may use their discretion regarding inappropriate attire.

Virtual Tour

Virtual Tour

Home to the College of Arts and Humanities, the J. Scheidegger Center for the Arts stands among the best arts facilities in the region.

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Lindenwood University
209 S. Kingshighway
St. Charles, MO 63301