Policies

Hardware and Software Requests, IT Change Policy

Hardware and Software Requests, IT Change Policy

Purpose

Lindenwood University is committed to providing access to the computer hardware and software necessary to fulfill job responsibilities.

Scope

This policy applies to all faculty, staff, and individuals employed by Lindenwood University that utilize the institution’s equipment, network, or systems.

Policy

Requests for computer hardware or software must be sent to the Lindenwood University IT Help Desk at helpdesk@lindenwood.edu or (636) 255-5100).

User Acceptance

  1. New Employees and Volunteers
    The Dean or Supervisor completes a Lindenwood Access Form that denotes campus location and access needed to perform the employee’s duties and submits it to the Office of Human Resources. The Office of Human Resources notifies the various offices of access needed.
  1. Current Employees
    For change in job duties or location, the Dean or Supervisor completes a Lindenwood New Hire and Change Form that denotes the change and submits it to the Office of Human Resources. The Office of Human Resources notifies the various offices to update records as needed.