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Sep 15

Special Notice Regarding the COVID-19 Pandemic

Roaring Return

For important updates on Lindenwood University campus safety precautions and associated information from public health officials, please visit our Roaring Return page and the CDC's COVID-19 site. Complete the Initial Assessment Survey to report symptoms, exposure, or positive test results of COVID-19.

The Help Desk, located in the Library and Academic Resources Center (LARC), serves as the single point of contact for all information technology services; including, computer, applications, network, audio-visual, email, telephone, and cable television services. 

IT Help Desk Hours

Monday - Sunday 

Available 24 Hours a Day. 

Excludes holidays or campus closure due to inclement weather, or unexpected circumstances.

  • Saturday Tier 2 Tech is available for AV & classroom support email request, please

Ticket Requests can be submitted 24/7 via e-mail:

The IT Helpdesk looks forward to assisting you with your requests.

**A Tier 2 Technician is available for audio/visual assistance for special events, please submit a service request to schedule support, please provide advanced notice

Team Dynamix Knowledge Base - Provides many easy to follow articles to guide you thru your technology use or setup.

How to Create a Meeting in Canvas Using Conferences (Big Blue Button)

Self-Service Printing, Scanning & ID Card Setup

Multi-factor Authentication (MFA) adds security as well as your ability to manage and monitor your account login and device access! MFA is one of the best ways to secure access environments. This article has easy to follow steps to set up and use MFA for your account cyber-security success!

Single Sign-On Procedures - SSO is an Identity Access Management Tool (IAM) that enables the user to securely authenticate using one set of credentials. It is a centralized session user authentication service across multiple related, yet independent, software systems across the organization.

SSPR Self-services Password Reset tool gives you the management control over password updates or changes!

Free Microsoft Office 2016 is available for Students, Faculty & Staff at Lindenwood (Only for use on personal devices).

Adobe Creative Cloud Software & Subscriptions Renewal

Lindenwood University
209 S. Kingshighway
St. Charles, MO 63301