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To better serve our faculty, staff and students, we are pleased to offer extended Help Desk hours of support.
Multi-factor Authentication (MFA) is now available for faculty & staff!

Here is a helpful step by step article to assist setting up your Multi-factor Authentication Steps

The Help Desk, located in the Library and Academic Resources Center (LARC), serves as the single point of contact for all information technology services; including, computer, applications, network, audio-visual, email, telephone, and cable television services. 

IT Help Desk - Regular Hours for Walk-up, Phone and Request Support

Monday - Thursday 

 8:00 a.m. - 8:00 p.m. 

Friday 

 8:00 a.m. - 5:00 p.m.

Note: The IT Helpdesk does not offer tech-support for personal devices.

IT Help Desk - Hours for After-hour Phone Support 

Monday - Thursday

8:00 p.m. - 12:00 p.m. (midnight)

Saturday

9:00 a.m. -  5:00 p.m. **

Sunday

2:00 p.m. - 12:00 p.m. (midnight)
  • Excludes holidays or campus closure due to inclement weather
  • *After-hour phone support provides limited basic IT assistance from Spellmann Lab 
  • ** Saturday Tier 2 Tech is available for AV & classroom support email request please

Ticket Requests can be submitted 24/7 via e-mail: helpdesk@lindenwood.edu

The IT Helpdesk looks forward to assisting you with your requests.

**A Tier 2 Technician is available for audio/visual assistance for special events, please submit a service request to schedule support, please provide advanced notice

Team Dynamix Knowledge Base - Provides many easy to follow articles to guide you thru your technology use or setup.

Multi-factor Authentication (MFA) adds security as well as your ability to manage and monitor your account login and device access! MFA is one of the best ways to secure access environments. This article has easy to follow steps to set up and use MFA for your account cyber-security success!

SSPR Self-services Password Reset tool gives you the management control over password updates or changes!

Single Sign-On Procedures - SSO is an Identity Access Management Tool (IAM) that enables the user to securely authenticate using one set of credentials. It is a centralized session user authentication service across multiple related, yet independent, software systems across the organization.

Tech Tips "Everything You Need To Know" for students, faculty or staff at Lindenwood - This article will overview all technology specific to Lindenwood University and help jump-start your tech know-how at LU! Go Lions!

Free Microsoft Office 2016 is available for Students, Faculty & Staff at Lindenwood (Only for use on personal devices).

Adobe Creative Cloud Software & Subscriptions Renewal

EMS Event Management Software

Lindenwood University
209 S. Kingshighway
St. Charles, MO 63301