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To better support Faculty, Staff and Students, we are pleased to offer extended hours for Information Technology Help Desk and Phone support.

The Help Desk, located in the Library and Academic Resources Center (LARC), serves as the single point of contact for all information technology services; including,  computer, applications, network, audio-visual, email, telephone, and cable television services.

Ticket Requests can be submitted via e-mail to or call (636) 255-5100

Help Desk and Phone Support Hours. *

Phone Support  
7 a.m. - 12 midnight Monday - Thursday 
7 a.m. - 5 p.m. Friday
8 a.m. - 6 p.m.  Saturday 
2 p.m. - 12 midnight Sunday 
  * Limited after-hour support
Desk Support
8 a.m. - 6 p.m.  Monday - Thursday
8 a.m. - 5 p.m. Friday

Ticket Requests can be submitted via e-mail to

or call (636) 255-5100. 

Thank you, we look forward to assisting you with your I.T. requests.

  • Desk Support excludes holidays or campus closure due to inclement weather.
  • After-hour phone support provides basic IT assistance and ticket request generation. 


Lindenwood IT Support & Knowledge Base Articles

For self help resources or to submit a specific service request, visit our Lindenwood Information Technology support portal. The Knowledge Base is a resourceful archive of articles to assist users with common I.T. related issues, all specific to Lindenwood's I.T. environment, offering step by step directions to help the user with common technology related questions.

Lindenwood IT Support Portal
Lindenwood University
209 S. Kingshighway
St. Charles, MO 63301