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To better serve our faculty, staff and students, we are pleased to offer extended Help Desk hours of support.
Effective, September 4, 2019

The Help Desk, located in the Library and Academic Resources Center (LARC), serves as the single point of contact for all information technology services; including, computer, applications, network, audio-visual, email, telephone, and cable television services.

Ticket Requests can be submitted via e-mail to helpdesk@lindenwood.edu 

or call (636) 255-5100

IT Help Desk - Walkup, Phone and Ticket Request Support

Monday - Thursday 

 8:00 a.m. - 8:00 p.m. 

Friday

 8:00 a.m. - 5:00 p.m.

 

Help Desk After-hour Phone Support*
From: September 4 - May 1

Monday - Thursday

5:00 p.m. - 12:00 p.m. (midnight)

Friday

5:00 p.m. -  8:00 p.m.

Saturday

9:00 a.m. -  5:00 p.m. **

Sunday

2:00 p.m. - 12:00 p.m. (midnight)
  • Excludes holidays or campus closure due to inclement weather
  • *After-hour phone support provides limited basic IT assistance from Spellmann Lab 
  • ** Saturday's a Tier 2 Tech is also available for AV & classroom support

Ticket Requests can be submitted 24/7 via e-mail: 

helpdesk@lindenwood.edu

or Call during scheduled hours (636)255-5100

The IT Helpdesk looks forward to assisting you with your requests.

A Tier 2 Technician is available for audio/visual assistance for special events, please submit a service request to schedule support, please provide advanced notice

Lindenwood IT Support & Knowledge Base Articles

For self help resources or to submit a specific service request, visit our Lindenwood Information Technology support portal. The Knowledge Base is a resourceful archive of articles to assist users with common I.T. related issues, all specific to Lindenwood's I.T. environment, offering step by step directions to help the user with common technology related questions.

Lindenwood IT Support Portal
Lindenwood University
209 S. Kingshighway
St. Charles, MO 63301